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Installled Base Advanced Search Shows Duplicate Customers In LOV (Doc ID 2648910.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Installed Base - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Support Codes

ACTUAL BEHAVIOR
---------------
Installed Base Advanced Search shows duplicate customers in LOV

After 12.2.8 upgrade, there are duplicate customers in LOV while using advanced search option in Installed Base search.

Both customers look the same with the same details.

There are no duplicate customers in TCA.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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