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From Field (Requester Name) Becomes Blank Under Specific Change Order Type Notification for the Approver (Doc ID 2649289.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
There are 2 New Item Request types,"New Spec" and "Revise Spec".
Both belong to the same New Item Request category, but However, "Revise Spec" request does NOT include the "From" label in notification..
Issue facing only in "Revise spec" requests. "New spec" requests are showing requester name properly in the "From" label.


Expected Behavior
"Revise spec" requests are showing requester name properly in the "From" label.

Steps to Reproduce

  1. Check New Item Request Type
    (N)Setup > Setup Workbench
    (T)Change Management (subT)Categories  

Cause

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In this Document
Symptoms
Cause
Solution
References


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