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How To Resolve Notification Attachments Of "HTML And RTF" From Being Qyarantined (Doc ID 2649963.1)

Last updated on MARCH 18, 2020

Applies to:

Oracle Workflow - Version to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


On 12.2.8 version, Workflow Mailer

By a Security department perspective, the Notification attachments of "HTML and RTF" files are considered to be "questionable type of file extensions", which are causing all ERP Email notifications to be "QUARANTINED" and must be released manually by an Mail Administrator.

How to refrain from using such type of files in Email communication and  is there a way to have the notification avoid sending extensions with RTF and HTML notifications?


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