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BA -Bug29423937 ,After Create A Promise To Pay The Letter Not Appear In History Tab Type Promise (Doc ID 2649966.1)

Last updated on MARCH 24, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payment Processing

After Create a Promise to Pay for Bill Receivables this letter not appear when we select the Historic type = Promise, this letter only appear when we go to Correspondence.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager
Navigation: From collections workbench.

1. Select the Transaction type Bills Receivables
2. Click on payment processing.
3. Create Promise and submit
4. Promise created for the BR
5. Click on History tab, promise type not showing here
6. Promise letter appears under correspondence


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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