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Product Number (partnumber) Not Displaying in iStore Customer UI nor in iStore Administrator UI (Doc ID 2651107.1)

Last updated on JULY 11, 2022

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
iStore product number (partnumber) is not displaying -

The product number is showing as blank in the shopping cart page and in the iStore Administrator for the Add Products to Section.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:


iStore customer UI (storefront) and shopping cart page shows no product number

iStore Administrator:  Catalog tab, choose to update catalog and choose Add Products to Section, page shows no values for product number



Changes

 Database upgrade to 19C

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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