My Oracle Support Banner

Notes Summary In HTML Contact Center Is Displaying HTML Tags (Doc ID 2651200.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Care - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

Why is the Notes Summary on the HTML Contact Center page displaying HTML Tags?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.