Task Assignment Error :XXXX Is Not A Valid Task Status For The Scheduler.
(Doc ID 2651422.1)
Last updated on MARCH 23, 2020
Applies to:
Oracle Teleservice - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
Getting the following error while trying to assign a task
ERROR
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XXXX is not a valid task status for the Scheduler.
STEPS
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The issue can be reproduced at will with the following steps:
1.Login to Applications
2. Go to Service responsibility
3. Navigate to Service Requests >Create Service Requests
4.Query for exiting Service Request and go to task tab
5.Try to assign the task to a resource
Observe the above error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |