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OEXOEORD: Query By Order Source And Order Source Reference Does Not Find Oracle Cloud Commerce (OCC) Orders/Quote Form (Doc ID 2651580.1)

Last updated on MARCH 27, 2020

Applies to:

Oracle Order Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Query by Order source iStore Account and Order source reference %o% 
Observe:  these Oracle Cloud Commerce (OCC) order do not show in the LOV


EXPECTED BEHAVIOR
-----------------------
Expect to query on the Order Source Reference for iStore.

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order, Returns > Order Organizer
3. Find Orders/Quotes
4. Order Source > IStore Account
5. Tab to Order Source Reference > %o% > Find

6. Observe: no records returned

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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