OEXOEORD: Query By Order Source And Order Source Reference Does Not Find Oracle Cloud Commerce (OCC) Orders/Quote Form
(Doc ID 2651580.1)
Last updated on MARCH 27, 2020
Applies to:
Oracle Order Management - Version 12.2.4 to 12.2.4 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.4 version, Transaction Entry
ACTUAL BEHAVIOR
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Query by Order source iStore Account and Order source reference %o%
Observe: these Oracle Cloud Commerce (OCC) order do not show in the LOV
EXPECTED BEHAVIOR
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Expect to query on the Order Source Reference for iStore.
STEPS
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1. Responsibility: Order Management Super User
2. Order, Returns > Order Organizer
3. Find Orders/Quotes
4. Order Source > IStore Account
5. Tab to Order Source Reference > %o% > Find
6. Observe: no records returned
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |