W4 Page in Employee Self Sevice Shows 2020 in Header But Rest of The Page has Old Descriptions (Doc ID 2651731.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR

Printable Form W4 in Employee Self-Service is not updated to show the new withholding descriptions.

EXPECTED BEHAVIOR

Expect to see new 2020 W4 form

STEPS

The issue can be reproduced at will with the following steps:

1. Responsibility: Employee Self Service

2. Navigation : Click on Tax Forms > Click on Federal > Update > Changed the allowance > Next > W4 says 2020 but other headings in the form are old.

Cause

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