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Error 'SearchAssistedOptions Did Not Complete Successfully' When Scheduling Tasks After Switching Responsiblities (Doc ID 2651769.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Scheduler - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5

When attempting to schedule tasks from the dispatch center form the following error occurs.

ERROR
-----------------------
"The request SearchAssistedOptions did not complete successfully.

The error occurs when the user changes to the Field service responsibility and then schedules a task


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select responsibility X and launch forms
2. Change to A Field Service responsibility
3. Open the dispatch center form and try to schedule a task
4, error occurs..

5. Close all forms and browsers.
6. Login to the Field Service resp.
7. Open the dispatch center form and try to schedule a task
8. task schedules successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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