Bug 30859600: Duplicate Tasks In WCB After Assigning 2 Trips With Stops
(Doc ID 2651791.1)
Last updated on JULY 08, 2020
Applies to:
Oracle Warehouse Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, Performance
ACTUAL BEHAVIOR
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When viewing tasks for a specific sales order line, where in the related delivery has been assigned to 2 separate trips with trip stops, there appear to be 2 duplicate tasks. In reality there are not duplicate task from a table standpoint, but only in the rendering of the Warehouse Control board, erroneously displays 2 tasks, instead of just one.
EXPECTED BEHAVIOR
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When a task is created, as a result of the pick wave allocaton, then afterward, the related delivery is assigned to 2 trips, the Warehouse Control Board should only display a single task.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a sales order with a line item.
2. Run Pick Release with Auto Allocate set to Yes.
3. See a single task in the Warehouse Control Board.
4. Create 2 trips.
5. Assign the associated Delivery to the 2 trips, adding Stops.
6. Check Warehouse Control Board again. 2 tasks are now displayed, but in reality, there is only 1 task at the table level.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform shipping, as the system will not allow it.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
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References |