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SELF Relationship Associated with the Spouse Instead of Employee on the Benefits Confirmation and Summary Report Beneficiary Details (Doc ID 2652013.1)

Last updated on AUGUST 29, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

ISSUE
---------------
Incorrect beneficiary data is displayed on the Benefits Confirmation and Summary Report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Select request name "Benefits Reports Wrapper Process" and enter the following parameters:
Report Name: Benefits Confirmation and Summary Report
Effective Date: 08-JAN-2020
Person:
Beneficiaries: Yes

Resulting output shows incorrect beneficiaries.
For example, SELF relationship is not associated with the employee. Instead, it is shown for the Spouse.

Cause

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In this Document
Symptoms
Cause
Solution
References


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