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Unable To Access Void and Reversal Function (Doc ID 2652029.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User added 'Void and Reversal' functionality to a responsibility by adding the 'Process Flows' submenu to the menu associated with the responsibility. Now, when the user tries to open Void and Reversal from the navigator, an error is received.

ERROR
-----------------------
'The Void & Reversal function is not available under the [XXXXX] responsibility.'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add Submenu 'Process Flows' to a menu to enable Void and Reversal functionality for a responsibility.
2. Navigate to the responsibility and choose Void and Reversal from the navigator

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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