Price List and Warehouse Cascade Is Not Happening From Header To Line In HTML Contact Center Page and HTML Order Page
(Doc ID 2652068.1)
Last updated on MARCH 27, 2020
Applies to:
Oracle Order Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Transaction Entry
ACTUAL BEHAVIOR
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Price List and warehouse cascade is not happening from header to Line in HTML Contact Center Page
EXPECTED BEHAVIOR
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Price List and warehouse cascade from header to Line in HTML Contact Center Page
STEPS
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The issue can be reproduced at will with the following steps:
1. Create SO with specific price list(Example: CNC -2019) and Order Lines
2. Validate Order Line Price List - It will be same as SO header level Price List (CNC -2019)
3. Change SO header level Price List(Example: Price List - New 2018)
4. Validate Order Lines (1.1, 2.1 etc.) Price List - It will be Old Price List only not changed header Price List (CNC -2019)
5. Create new Order Line (3.1)
6. Validate Order Line (3.1) Price List - It will be newly updated Price List in SO header Level (Price List - New 2018)
Same steps apply for warehouse
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |