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Rate Basis "Duration between driver and shipment end time" Does Calculate Correct Duration For Shift Based Drivers (Doc ID 2652102.1)

Last updated on MARCH 25, 2020

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Information in this document applies to any platform.

Symptoms

Rate Basis "Duration between driver and shipment end time" is used to account for idle time between driver assignments and optimize accordingly. While calculating the duration otm is not taking in to account following scenarios. 

Scenario1: If the Shipment Appointment Window is at a later time to Driver's Shift End Time , When performing Driver Assignment - OTM is calculating Negative Charge.

Scenario2: When the shipment ends after the driver shift ends, otm is returning the entire duration of the driver's next shift. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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