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Getting 'Maintenance Requirement XXXX Cannot Be Signed Off In All Jobs Cancelled Status' When Closing Visit (Doc ID 2652393.1)

Last updated on MARCH 30, 2020

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When closing a Visit,  user is getting the following errors:

1)-Maintenance Requirement XXXX cannot be Signed off in All Jobs Cancelled Status.
2)-Please close or complete child work orders before completing parent workorder XXX. The child work order is open (released, unreleased
, draft, onhold) or is in failed close status
3)-Visit XXXXX cannot be closed because Maintenance Requirement XXXXXX is not signed off.

Steps to Reproduce:

1. Log in CMRO-> Production Planning

2. Navigate to Visits, query a Visit and try to close the Visit

Cause

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In this Document
Symptoms
Cause
Solution


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