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Field Service Portal (FSTP): Task In "Planned" Status Not Visible To Technician Or Administrator (Doc ID 2652600.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

Currently in the Task Status setup form, seeded Task statuses such as 'In Planning' or 'On Hold' do not have the 'Assigned' flag checked.

This causes that Tasks in Mobile Field Service (MFS) with those statuses get deleted when performing synchronizations with the server.

Solution

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In this Document
Goal
Solution
References


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