Reasons Popup Keeps Displaying Irrespective Of Processing Constraint Setup
(Doc ID 2653196.1)
Last updated on MARCH 31, 2020
Applies to:Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.
On : 12.2.8 version, Trx Changes & Cancellations
Processing constraint is setup in such a way that, when request date of a sales order line is changed to a value between order creation date and order creation date+10, then reasons block must pop out and prompt the user to enter a reason to save
Upon changing request date for a sales order line, between order creation date and order creation date+10, i.e. when the processing constraint validation is successful, reasons block pops out and prompts the user to enter a reason. If user presses Exit button without providing any reason then system closes the popup.
Upon changing request date for a sales order line, to a value, for which above setup processing constraint validation is failed (say order creation date+20), reasons pop up keeps on getting displayed
Reasons popup should not get displayed, when processing constraint validation is failed, when changing the request date for a sales order line ( For example when user attempts to change the request date to (say order creation date+20)
The issue can be reproduced at will with the following steps:
1. Login to Oracle Applications
2. Go to Responsibility - Order Management Super User - Orders,Returns- Sales Order
3. Query up sales order and navigate to the order line
4. Update Request Date ( in such a way that above created processing constraint validation is failed) and presses SAVE button.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document