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Cannot Find Some Receipts In The Spares Management Find Expected Receipts Form (Doc ID 2653302.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 Spares Management



ACTUAL BEHAVIOR
---------------
When searching for a receipt in the 'find expected receipts form'  expected items are not found.

The Inventory receiving transactions summary form shows the receiving transaction with the following statuses:

Processing mode   = Online
Transaction status = Pending
Processing status  = Running


EXPECTED BEHAVIOR
-----------------------
Expect that the receipt will be processed and can be found in the 'find expected receipts' form.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a parts requirement for an item.
2. Shipment number is generated when the item is shipped.
3. When trying to receive the item it cannot be found in the find expected receipts form.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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