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Debrief Completes With Error "The value for parameter p_price_list_id cannot be "NULL"." (Doc ID 2653346.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8  Field Service Debrief

A new Operating Unit has been setup, when attempting to complete a debrief the following error occurs when there is a contract associated to the Service request.
When the contract is removed from the SR the Debrief completes successfully.

ERROR
-----------------------
API Error (Validate_Charge_Details): The value for parameter p_price_list_id cannot be "NULL".

The error does not occur in other operating units


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a service request and a task.
2. Create debrief lines for the task.
3. Set debrief status to complete.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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