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Duplicate Charge/Material/IB Transactions Created In Debrief (Doc ID 2653560.1)

Last updated on MARCH 29, 2020

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Support Codes

When attempting to process Debrief Material Lines, found there were duplicate Charge created, Install Base updated multiple times and duplicate Material transaction created

The issue can be reproduced at will with the following steps:
1. Query Debrief Material Lines with Failed status

2. Process the Material Lines again


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