Duplicate Charge/Material/IB Transactions Created In Debrief
(Doc ID 2653560.1)
Last updated on MARCH 29, 2020
Applies to:
Oracle Field Service - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Support Codes
When attempting to process Debrief Material Lines, found there were duplicate Charge created, Install Base updated multiple times and duplicate Material transaction created
STEPS
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The issue can be reproduced at will with the following steps:
1. Query Debrief Material Lines with Failed status
2. Process the Material Lines again
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |