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Is There A Difference In Lookup Of Customers In Service Vs Order Management (Doc ID 2654277.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.


Different result is observed when query for customers from a service request vs a sales order .
Is this intended or due to any specific setup?


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