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Unable To Query Tax In LOV When Entering Tax Registration Number On Customer Form (Doc ID 2654458.1)

Last updated on APRIL 08, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Customers Module

ACTUAL BEHAVIOR
Unable to query tax in LOV when entering tax registration number on customer form for customer outside of the home country

STEPS
The issue can be reproduced at will with the following steps:
1. Receivables responsibility
2. Customers -> Create/Maintain Customers - query back customer in question -> Tax Profile -> Create New
3. Tax LOV is blank

Cause

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In this Document
Symptoms
Cause
Solution
References


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