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Getting Error: 'Serial Number XXXXXX For Inventory Item XXXXXXX Is Invalid' When Doing Serial Number Change (Doc ID 2654487.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Production Planning

When attempting to change Serial Number in CMRO
the following error occurs.

Serial Number XXXX for inventory item XXXXX is invalid

The issue can be reproduced at will with the following steps:
1. Log in CMRO, Navigate to Execution -> Production Planning -> Work orders
2. Query a Work order and try to do Item Number/Serial Number Change


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