My Oracle Support Banner

Getting Error: 'Serial Number XXXXXX For Inventory Item XXXXXXX Is Invalid' When Doing Serial Number Change (Doc ID 2654487.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Production Planning

When attempting to change Serial Number in CMRO
the following error occurs.

ERROR
-----------------------
Serial Number XXXX for inventory item XXXXX is invalid

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CMRO, Navigate to Execution -> Production Planning -> Work orders
2. Query a Work order and try to do Item Number/Serial Number Change


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.