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Missing Contract Information In Install Base Records (Doc ID 2654510.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In R12 the contract information displayed within the Installed Base user interface (UI) is missing some columns.  Previously in 11i, when the Contracts link was selected in an Install Base record the following columns were displayed:
-- Contract Number
-- Coverage Name
-- Coverage Description
-- Service Name
-- Service Description
-- Warranty
-- Status
-- Start Date
-- End Date
-- Termination Date

In the R12, when in Installed Base View (or Update) Item Instance > 'Other Item Instance Details': Contracts link, the following columns which were in 11i ContractPG are now not in R12 ContractPG:

Coverage Name

Coverage Description

Service Description

Changes

 11i to R12.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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