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List Import Error Still Results In Customer Addition (Doc ID 265469.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Marketing - Version 11.5.6.7 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

 Importing a csv file with following columns:
First_name,last_name,Address1,City

The person is imported but the address is not because the map country column is not mapped.
person imported (though address is not there)

The csv is imported again ,this time by adding and mapping country column.

Ideally,the existing record should have been updated with the address,country etc.

But a new record with the same person name is imported and now when you query
the person under person tab, 2 entries are retrieved.

Changes

 

Cause

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