My Oracle Support Banner

Error in Oracle iProcurement Catalog Administration When Uploading Quotations - The loader has encountered an unexpected loader error (Doc ID 2655090.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.


In Oracle iProcurement, Release 12.2.4 and later, an error occurs with the catalog loader when trying to upload quotation information.
Due to this issue, the catalog administrators are unable to upload the quotation information into the iProcurement catalog. As a result, users are unable to see quotation lines (for the items on the quotations) returned in the iProcurement catalog search results.


The loader has encountered an unexpected loader error. Contact your system administrator.

Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Select a PO responsibility which has the iProcurement Catalog Administration functionality added to it.
Navigation = Purchasing Buyer resp > iProcurement Catalog Administration > iProcurement Administration Home Page.
3. Select the Agreements tab > Upload subtab
4. On the View Document Upload History page, click the Upload button.
5. On the Upload Document, enter the following values:
- Doucment Type = Quotation
- Document Number = (enter the quotation number)
- File Type = Tab-delimited Text
- File Name = (enter the file name to upload)
- Apply Oracle e-Commerce Gateway Mapping = No
- Set Error Tolerance = No
6. Click the Submit button to subit the upload request. A confirmation message appears:
Job 9390471 has been submitted.
7. Requery on the View Document Upload History page and see that the request ends with Status = Error.
8. View the details.
On the "View Upload Errors: Quotation" page, the error message is seen:
File Name = (name of file being uploaded)
Lines Processed = (null)
Lines with Errors = (null)
Error = The loader has encountered an unexpected loader error. Contact your system administrator.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.