GST Error ora-20210: currency conversion rate not defined in the system (Doc ID 2655192.1)

Last updated on NOVEMBER 10, 2023

Applies to:

Symptoms

Reported Issue
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Auto create deliveries are failing with an error. 
This is observed for transactions which are shipping from NON - INDIA OU .
i.e. from the instance where Oracle Financials for India product is NOT configured.

Error message 
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JAI_EXCEPTION_OCCURRED 
JAI_PROCESS_MSG=jai_cmn_utils_pkg.currency_Conversion. Err.ora-20210: currency conversion rate not defined in the system.

Steps to replicate
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1. Raise a Sales order without any GST taxes from the OU where 
    there is no GST configuration done.
2. Booked and Pick release.
3. On trying to create shipment , an error is observed. 

Expected Behavior 
---------------------
Expects that as the transactions are being carried out from non - India operating units
there shouldn't be JAI validations being called in.
Shipment shouldn't be allowed to stop as these validations will not be valid .

Cause

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