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E-Signature Not Being Prompted or Required When Completing Mandatory Process Instructions (Doc ID 2655441.1)

Last updated on APRIL 02, 2020

Applies to:

Oracle MES for Process Manufacturing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version,

ACTUAL BEHAVIOR
---------------
Have setup a process instruction with mandatory acknowledgement. There are signers associated to the process instruction.
Have enabled e-Signatures for GMO ERES Instruction Complete (oracle.apps.gmo.instruction.complete) event. Profile "EDR: E-records and E-signatures" is set to "Yes".
However users are able to complete instructions without being prompted for or entering an e-Signature.

EXPECTED BEHAVIOR
-----------------------
Expect to have to enter e-Signature in order to complete the instructions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. MES touchscreen workbench
2. Acknowledge and complete mandatory process instruction.


Cause

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In this Document
Symptoms
Cause
Solution
References


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