Service HTML: Rendering Issues in IE11 (LOVs & Buttons) After Applying EBS CPU JAN 2020
(Doc ID 2655823.1)
Last updated on JULY 21, 2020
Applies to:Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.
Service HTML: After applying EBS CPU JAN 2020 Advanced Search, List of Values (LOVs) do not display correctly in Internet Explorer 11.
Buttons are not being aligned properly either.
Applied EBS CPU Patch:
Patch 30445462:12.1.0 - ORACLE APPLICATIONS RELEASE 12.1:CPU PATCH FOR JAN 2020
(R) Customer Support Specialist or Case Worker
(N) Agent Dashboard > Agent Tools
- Everything is rendered correctly
- Under Case Search > Quick Find, click 'Advanced Search' link
- Case Attributes page is displayed correctly, including 'Search', 'Cancel', and 'Reset' buttons
- Click on the magnifier for any of the Case Attributes (Individual Owner, Case Type, Issue Type...)
=> The 'Cancel' and 'Apply' buttons on the top right are overlapped.
=> The 'Select All' button under 'Results' section is malformed.
=> The 'Remove All' button under 'Select Problem Codes' section is malformed.
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