My Oracle Support Banner

Cannot Open, View And/Or Print A Job Traveler (Doc ID 2655896.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.2 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to print/open a job traveler,
the following error occurs.

ERROR

 Error "An error occurred, Please contact system administrator"

The error stack shows:

 
  "oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-22835:
   Buffer too small for CLOB to CHAR or BLOB to RAW conversion (actual: 4053,
   maximum: 4000)"
   ...................
at    
  oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException
  (OAException.java:996)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)


STEPS

The issue can be reproduced at will with the following steps:
1. Choose Responsibility
2. Navigation = MES Workstation
3. Actions = Search Jobs, Find
4. Job
5. Operation, Action = View and Print Job Traveler
6. Error "An error occurred, Please contact system administrator"

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.