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Debit Memo Creation From Receipt Reversal Throughs Error "JAI_AR_TAX_DET_PKG.DETERMINE_MANUAL_AR_TAX. ENCOUNTERED AN ERROR IN JAI_AR_TAX_DET_PKG.UPDATEAR_TAX. " (Doc ID 2656636.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to Create AR Debit memo with Receipt reversal,
the following error occurs.

ERROR
-----------------------
JAI_AR_TAX_DET_PKG.determine_manual_ar_tax. Encountered an error in JAI_AR_TAX_DET_PKG.updatear_tax.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create AR Receipt
2. Perform Receipt reversal by clicking reverse
3. Provide Debit memo details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reverse the receipt

Cause

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In this Document
Symptoms
Cause
Solution
References


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