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Removing Of Sequential Number As Default For Serial Number (Doc ID 2657162.1)

Last updated on APRIL 09, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version,

SSM Asset creation: Removing of sequential number as default for Serial Number

When creating an Asset Number from SSM, the Serial Number is defaulting to a sequential Number (increasing with the number of Assets created). If not changed at creation, it is impossible to change afterwards. Keeping in mind that the serial number is also used for BOM-assignments, etc. Preferably keep this blank as in FORMS or previous Oracle version.

Expect to have no serial and to validated

The issue can be reproduced at will with the following steps:
1. create asset number in self service pages
2. observe serial number is always given

Cause

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In this Document
Symptoms
Cause
Solution
References


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