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Depot Repair: New Contracts Generated For Service Orders Created From Service Order HTML Page (Doc ID 2657667.1)

Last updated on APRIL 13, 2020

Applies to:

Oracle Depot Repair - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Contracts

ACTUAL BEHAVIOR
---------------
When creating a service order from Create Service Order HTML page from Depot Repair Manager Responsibility, an item instance is generated, which in turn will lead to the creation of a new contract that gets stamped on the service order and logistics lines.


EXPECTED BEHAVIOR
-----------------------
There should be no contract created for the logistics lines.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Create Service Order HTML page.

2. Create service order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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