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DATAFIX: Open_Flag And Cancelled_Flag = Y For Order Line In Cancelled Status Preventing Order From Progressing To Closure (Doc ID 2659146.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Order Header workflow in Notified - Close - Wait For Line and will not progress to closure.
Open Flag and Cancelled Flag = Y on the cancelled lines.
Order lines in CANCELLED status show the following warning:

Warning List:
10. Order_Line shows as OPEN but CANCELLED flag is set to Y.

 

EXPECTED BEHAVIOR
-----------------------
Expect that the order header would close since all order lines are closed or cancelled.  Lines in a Cancelled status with Cancelled flag = Y should have the Open flag = N.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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