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Error When Registering An iStore User With Customized User Type - The User Could Not Be Registered At This Time Due To An Internal Error (Doc ID 2659396.1)

Last updated on APRIL 15, 2020

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to register a B2B user for an existing company, the following error is seen,


 

ERROR
-----------------------
 The user could not be registered at this time due to an internal error
 Please contact the system administrator if this problem persists.

 

Excerpt from debug log showed:

[RegisterBusiness.createBusinessUser] Unexpected Error in createBusinessUserReturn Status = U, Error Message = null
[RegisterBusiness.createBusinessUser] oracle.apps.jtf.base.resources.FrameworkException: Column object_id must have a value.
at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104)
......
at _XXibeCRgpBusinessCreate._jspService(_XXibeCRgpBusinessCreate.java:1425)






STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click register
2. Enter details
3. Save

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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