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Error"IPL: Price was not found on price list XXXXXXXXX for this item XXXX and uom EA" On Entering Estimate Charge Lines For Service Order/Repair Order (Doc ID 2661043.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Oracle Depot Repair - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Estimate and Actual Charges

Getting the following error while entering Estimate Charge lines for any Service Order/Repair Order


ERROR
-----------------------
IPL: Price was not found on price list XXXXXXXXX for this item XXXX and uom EA



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Depot Repair Manager responsibility
3. Navigate to Create Service Order-->search created service order for update-->navigate to charges and logistics-->Estimates-->Add material line

Observe the above error


Cause

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In this Document
Symptoms
Cause
Solution
References


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