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HTML Dispatch Center - Color Coding In Gantt Chart Not Working (Doc ID 2661063.1)

Last updated on APRIL 24, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Dispatch Center

ACTUAL BEHAVIOR
---------------
Color coding in Gantt Chart is showing as per Task Status not the Task Type in HTML Dispatch center

EXPECTED BEHAVIOR
-----------------------
Color coding in Gantt Chart should show as per Task Status not the Task Type in HTML Dispatch center Gant Chart.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Field Service Dispatcher responsibility
3. Navigate to HTML Dispatch Center >Gantt Chart View

Color coding in Gant Chart is showing as per Task Status not the Task Type in HTML Dispatch center


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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