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SSM Activity Association Update - Missing Parameters From Activity Master (Doc ID 2661698.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When searching for asset numbers from EAM self service, the asset activities are not shown
on the Activities form via the Assets tab.

EXPECTED BEHAVIOR

Asset activities should appear on the Asset activities form.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user.
2. Navigation: Home->Asset.
3. Query for asset number.
4. Select update asset pencil icon.
5. Select Activities on the right panel.
6. Activities details are not shown.

Cause

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In this Document
Symptoms
Cause
Solution
References


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