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Retrieve Timecard Data From OTL To EAM Process Errors Whenever Run With Any Parameters (Doc ID 2661770.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.


When attempting to submit the Retrieve Timecard Data from OTL to EAM for a single work order or employee with specific transaction date range (say within OTL Pay Period), the following error occurs.


This is an empty chunk : No records relevant for these resources
2020/03/25 13:21:43 > Blocks COUNT of TRANSACTION DETAILS > 0
2020/03/25 13:21:43 > ERRORed BLOCK count > 0
FAILURE -- Resource Transaction encountered errors; Please look into hxc_transactions table for details


The issue can be reproduced at will with the following steps:
1. Select concurrent request = Retrieve Timecard Data from OTL to EAM.
2. In the Parameters, enter specific work order.
3. Submit.
4. The request completes in Error.




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