My Oracle Support Banner

Retrieve Timecard Data From OTL To EAM Process Errors Whenever Run With Any Parameters (Doc ID 2661770.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


When attempting to submit the Retrieve Timecard Data from OTL to EAM for a single work order or employee with specific transaction date range (say within OTL Pay Period), the following error occurs.


ERROR

This is an empty chunk : No records relevant for these resources
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2020/03/25 13:21:43 > Blocks COUNT of TRANSACTION DETAILS > 0
2020/03/25 13:21:43 > ERRORed BLOCK count > 0
FAILURE -- Resource Transaction encountered errors; Please look into hxc_transactions table for details


STEPS

The issue can be reproduced at will with the following steps:
1. Select concurrent request = Retrieve Timecard Data from OTL to EAM.
2. In the Parameters, enter specific work order.
3. Submit.
4. The request completes in Error.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.