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UPK: Error When Recording in SharePoint "Object reference not set to an instance of an object." (Doc ID 2661806.1)

Last updated on APRIL 26, 2020

Applies to:

User Productivity Kit - Version 12.1.0.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.5 version, General issues with UPK Developer

When attempting to record frames from within Sharepoint web page,
the following error occurs.


ERROR System.NullReferenceException: Object reference not set to an instance of an object.
  at ManagedAudioRecorder.GetPosition(ManagedAudioRecorder* ) in c:\buildroot\engineering\branches\hardrock\core_dotnet\topiceditor\managedaudiorecorder.h:line 175



The issue can be reproduced at will with the following steps:
1. Launch the Sharepoint web site
2. In UPK double click on the topic to start the recorder
3. Perform actions in the web page and click Printscreen to stop the recorder
4. Note there are no frames in the topic and error shows in the oddev log file


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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