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Making Change To Supplier Contact Is Throwing Error ORA-20001: Unabled to Call fnd_ldap_wrapper.update_user (Doc ID 2661838.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.6 and later
Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Make any change to an existing supplier contact registered user with account,  and receive error message upon save.

Failed to update contact: ORA-20001: Unable to update user XXXXXX.XXXX@yyyyy.COM with userid 99999 for the following reason: Unabled to call fnd_ldap_wrapper.update_user due to the following reason: ORA-20001: Unabled to call fnd_ldap_wrapper.update_user due to the following reason: An unexpected error occurred. Please contact your System Administrator. (USER_NAME=XXXXXX.XXXX@yyyyy.COM).

Steps:

1. Using seeded responsibility: Supplier Management User
2. Query supplier
3. Navigate to Contact Directory
4. Edit a contact
 

Solution

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In this Document
Goal
Solution


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