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ORA-06519: Active Autonomous Transaction Detected And Rolled Back In Package OKC_CONTRACT_APPROVAL_P (Doc ID 2662083.1)

Last updated on NOVEMBER 10, 2020

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Activate a Service Contract with a a vacation rule to auto-sign contracts, the approval workflow fails and an error notification is generated with the following error:

Error
Data Base Operation Failed.
ORA-00060:deadlock detected while waiting for resource in Package OKC_CONTRACT_APPROVAL_PVT Procedure complete_activity
ORA-06519 active autonomous transaction detected and rolled back in Package OKC_CONTRACT_APPROVAL_PVT Procedure k_signed


Steps
1. Setup vacation rule as follows:
    Vacation rule for approval in User1.
    Vacation rule for signature in User2.
2. Create a contract using User2 and submit for approval.
3. Deadlock occurs.

Workaround: If the user clicks retry manually, it gets signed and activated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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