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UPK: Error When Logging Into Knowledge Center Using HTTPS "Login Invalid. Please verify your Username and Password" (Doc ID 2662236.1)

Last updated on AUGUST 12, 2021

Applies to:

User Productivity Kit - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Knowledge Center using https, the following error occurs.



The issue can be reproduced at will with the following steps:


1. Launch Knowledge Center directly on the Windows server and enter the https URL (ie. https://<hostname>/KCenter)
2. Enter ID/password
3. See error message displayed



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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