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Getting An Error Message While Using Asset Attributes WebADI. There are no segments to display (Doc ID 2662360.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.


When trying to update Asset Attributes using the WebADI it ends with error There are no segments to display (Check the reference column)

Workaround available, manually updating Asset Attributes, but still need a solution. We are trying to update thousands of assets and we need the WebADI to work


Please resolve the following error to continue.
There are no segments to display (check the Reference column). Press the Cancel button to return to the document.


The issue can be reproduced at will with the following steps:

1. Search an Asset Number
2. Click Asset Attributes WebADI
3. Try to update the attribute and receive error.


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