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19c Database with Oracle E-Business Suite R12 Known Issues & Solutions (Doc ID 2662860.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle E-Business Suite Technology Stack - Version 12.2 and later
Oracle Applications DBA - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


The purpose of this document is to present known issues and solutions for the 19c Database Upgrade with Oracle E-Business Suite (EBS).

Important Information Regarding the Upgrade to Oracle Database 19c

  1. When upgrading your Oracle E-Business Suite to Oracle Database 19c, your database will be converted to a multitenant architecture, which will consist of a Container Database (CDB) with a single Pluggable Database. Only multitenant architecture database are supported for Oracle E-Business Suite with Oracle Database 19c.
  2. During the upgrade, you will also perform steps to migrate directories defined for PL/SQL File I/O to database directory objects. This requirement is due to the desupport in Oracle Database 19c of the UTL_FILE_DIR database initialization parameter.
  3. Oracle 19c Database Release Update Information for Oracle E-Business Suite:
    • Oracle Database Release Update 19.3 as well as Release Update 19.5 and later are certified.
    • Oracle recommends that you upgrade to the latest Oracle Database Release Update that is certified with Oracle E-Business Suite. Applying the latest Release Update will ensure that you have the security-related fixes and high-priority non-security fixes. See My Oracle Support Knowledge Document 2285040.1, Release Update Introduction and FAQ, for more details.
    • You can upgrade directly from an earlier Oracle Database version to Oracle Database Release Update 19.3 or Release Update 19.6 or later.
    • You cannot upgrade directly to Oracle Database Release Update 19.5. You must first upgrade from your earlier Oracle Database version to Oracle Database 19.3, and then apply Oracle Database Release Update 19.5.

 E-Business Suite 19c Database Upgrade Analyzer (Doc ID 2704990.1

The E-Business Suite 19c Database Upgrade Analyzer is a self-service health-check script that reviews E-Business R12 19c Database Upgrade related data, analyzes current configurations and settings for the environment and provides feedback and recommendations on the progress of your 19c database upgrade and any potential missing or failed upgrade steps. Analyzers may also be used as data collection tools by Support Engineers. Your application data is not altered in any way when you run this analyzer.

NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.
NOTE: Make sure to review Doc ID 2567105.1 which contains commonly asked questions and answers about using Oracle E-Business Suite with the multitenant architecture.


Questions and Answers

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In this Document
Questions and Answers
 Which listener.ora should be used to start database listener ?
 How to know which listener.ora is used ?
 Database Issues
 ORA-65064: system ts doesn't exist
 ORA-7445 [qkacco] when running a Complex Query with Nested Joins
 ORA-01034 while running script
 Invalid APPS database user credentials errors when running
 PDB services are not registering with database listener 
 High "row cache mutex" waits are seen in AWR reports due to SQLs against v$session/v$process
 Running ADZDDBCC.sql in 19c database is taking time for Section 26.
 Concurrent programs are failing with ora-20100: Temporary file creation for FND_FILE failed errors.
 Running Materialized View refresh programs are running longer and locks are seen in the database
 Database alert.log reports parsing errors for FND_SESSION_MANAGEMENT package Completes with PDB Plugged in with "Open No Master Key"
 Bug 33427856 - Gathering statistics for indexes on large tables in 19c may be time-consuming (Doc ID 33427856.8)
 OCI Database Issues
 Failure in opening the PDB, after renaming it during refresh
 ORA-65092: system privilege granted with a different scope to 'OEM_MONITOR'
 Forms Issues
 ORA-1017 when opening Forms and ORA-1017 Invalid username/password; logon denied FRM-41352 failed to create a new session
 APP-FND-00706: Routine Detected a data error
 ORA-04025: maximum allowed library object lock allocated for SELECT NLS_CHARSET_NAME
 FRM-40735: ON-ERROR Trigger raised unhandled exception ORA-01001
 ORA-65011: when opening forms after upgrading EBS Apps database 19c
 Login Issues
 Intermittent login issues after 19c upgrade.
 Upgrade Issues
 Autoconfig Run Fails With Error 'tackTrace: java.lang.NullPointerException at' Due To Missing 'SELECT_CATALOG_ROLE' In Adgrants.sql
 Autoconfig is running slower after 19c upgrade.
 Running Autoconfig errors after 19c upgrade on application tier - Unable to read UTL_FILE_DIR parameter
 Unable to call FND_LDAP_WRAPPER.CREATE USER  - ORA-06508: PL/SQL: could not find program unit being called
  Change Log

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