Service HTML: Agent Dashboard - 'Invalid Address' When Using Quick Service Request
(Doc ID 2663175.1)
Last updated on JULY 24, 2021
Applies to:Oracle Customer Support - Version 12.2.6 and later
Information in this document applies to any platform.
Service HTML: Agent Dashboard - 'Invalid Address' when using Quick SR
(R) Customer Support Specialist
(N) Agent Dashboard
- Create Service Request button.
- Enter Serial Number and other SR attributes
- Click on Save and Add Details.
=> Incident Address is not populated
Error: 'Invalid Address'
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