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Fonts Are different after upgrading JRE in EBS R12 and 12.2 (Doc ID 2663521.1)

Last updated on APRIL 27, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Jserv, JDK, JVM, JRE

We applied JRE8 u211 to our test environment and fonts are different

As part of applying the April 2019 Critical security patches, we applied JRE8 u211 to our non production environment, however this JRE changed the fonts of our screens. Even though we have not applied the April 2019 security patches to our production environment, the JRE8 u211 which was applied to our clients affect how the screens looks

ERROR
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Fonts are different




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. JRE8 u211
2. changed the fonts of screens


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see different font.

Cause

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In this Document
Symptoms
Cause
Solution
References


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