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WEBADI Network Setup Issues when connecting through Internet (Doc ID 2663528.1)

Last updated on APRIL 27, 2020

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, ATG Technical Issues

ACTUAL BEHAVIOR
---------------
WEBADI Network Setup issues for working at home.

Direct VPN works but if we use another connection method which is more secure and efficient, the Import process is never submitted and the process hangs.

EXPECTED BEHAVIOR
-----------------------
Expect while using WEBADI over VNP to be able to use a connection method which is more secure and efficient

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transition to work at home.
2. Users are using VPN to upload WEBADI documents.
3. Import and document creation hang unless using Direct VPN.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload using more secure VPN.

Cause

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In this Document
Symptoms
Cause
Solution


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