My Oracle Support Banner

When Accessing A Child Collect Plan From A Parent Plan, You Encounter A "APP-QA-16237" Error. (Doc ID 2663832.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Quality - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to access a child Quality Assurance (QA) plan from a Parent QA plan, the following error occurs.

ERROR

APP-QA-16237: You should enter values for child plan / plans (parent plan name> before saving this record
Function not available to this responsibility. Change responsibilities or contact your System Administrator.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility = Purchasing Super User
2. Navigation = Receiving.....
3. Query the parent plan 
4. Enter PO Number
5. Choose the child plan <child plan name>
6. Press Enter

If you access the child plan from the Quality Responsibility, there is no problem

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.